MVP Greenbelt Training

Re-Engineering the Processes for Success: Today and in the Future

Green Belt Training
Compelling reasons for change
The last few years have seen the rise of an unprecedented series of challenging business conditions which could threaten the very existence of many collision centres.

Repair opportunities have been declining for many years due to accident avoidance technology, tougher enforcement of driving laws, increased total loss rates and fewer kilometres being driven. Profit potential is shrinking as a result of trends in parts usage and pricing. An oversupply of repairers is competing for this shrinking demand while at the same time vying for fewer capable resources in the form of technicians, estimators, administrative staff and managers. All the while, insurers are increasing their influence on the vehicle owner’s selection of repairer.

Despite the threat they pose, these challenging conditions also represents an opportunity. Those collision centres that can adjust to meet them will emerge with leaner operations and fewer competitors.

Green Belt at a Glance
The Practical Application of Lean Six Sigma Tailored for Collision Repair
Specially tailored to the collision repair sector, this innovative course provides all the tools and knowledge required to create process improvement through the practical application of Lean Six Sigma principles. It’s the result of over four years of extensive research and development by a world class team of Lean Six Sigma and collision repair management specialists from PPG’s MVP Business Solutions Group. This represents a unique opportunity for you to get a competitive edge in terms of speed, quality and reduced cost.

Key learning’s:
 Lean Six Sigma Fundamentals
 Lean Six Sigma principles & tools
 Process design & resource planning
 5S workplace
 XRAY repair planning
 Leading change
 Execution
 Action plan

If your bodyshop has a vision for the future, a strong sense of urgency to prepare for it, plus a willingness to accept change and commit to a culture of continuous process improvement, you’re an ideal candidate for MVP Green Belt. Ideally, those persons most responsible for leading change in your organization (owners, managers and lead technicians) should attend MVP Green Belt Training together to enable the formation of a leadership team for change.

Green Belt graduates are provided with access to the Green Belt Tool Resource Centre, where complete courseware including instructor presentations, course manuals and many other tools used by Green Belt graduates to support your implementation efforts are available for immediate download.

Reading the following books prior to attending MVP Green Belt Training helps optimise participant’s training experience.

> What is Lean Six Sigma by Michael L. George, David Rowlands, Bill Kastle
> Leading At A Higher Level by Ken Blanchard

3.5 day class

Any PPG customer is eligible to attend any MVP Business Solutions course

Green Belt Course Content
PARADIGM PIONEERS – This exercise provides a motivational, collaborative tool for helping your organisation recognise the benefits of taking a proactive approach to process improvement and preparing your people for challenges and success.

STRATEGIC THINKING – Establishing a shared vision for change. Participants receive training and materials needed to communicate a compelling vision that excites people about the future – a critical success factor for gaining the shared vision and sense of urgency needed to cause and sustain change.

LEAN FOR COLLISION FUNDAMENTALS – Practical application of Lean Six Sigma tailored for collision repair. Gain an understanding of the core fundamentals of Lean Six Sigma and how PPG has integrated and applied these three proven methodologies into the collision repair process.

LITTLE’S LAW – The relationship between work in process and lead time performance. Learn how to use a simple formula for accurately measuring cycle time performance – a key step in continuous process improvement.

LEAN BASICS FOR COLLISION REPAIR – Lessons in variation, flow, constraint management and production levelling. Learn the root causes of poor cycle time performance using process model simulations as a way to de-mystify the key principles of Lean Six Sigma.

PROCESS DESIGN & RESOURCE PLANNING – Not a ‘one solution fits all’ model. While best practices can apply to any given collision centre, their application can differ from shop to shop depending on such varying factors as sales volume, design layout, resources, capital, competitive situation, etc. With that in mind, this segment shows how to use data, tools and proven approaches for implementing process design and resource planning.

5S WORKPLACE ORGANISATION – Creating an environment for increased throughput and organisation for greater productivity. Learn how to design and implement a visual control system in your collision centre – an excellent starting point for improving throughput performance and productivity. Instruction includes Lean Six Sigma principles, such as workplace organisation, standard tools, standard work and standard materials, as proven approaches for creating a world-class performance environment.

X-RAY REPAIR PLANNING™ – Eliminate 80% of production waste. This session delves deeply into X-RAY ESTIMATING™ and the repair planning processes of Visual Mapping, Meticulous Disassembly, Discovery, Parts Procurement, Pre-Repair, Production Scheduling and Quality Verification. Participants are also provided with the tools and materials needed to bring their entire organisation up to speed – from orientation and training to implementation.

ROAD MAP FOR EXECUTION – The challenge of process re-engineering is not what to change but how to cause and sustain change. Learn a step-by-step approach for creating and sustaining change and setting the stage for continuous improvement in the collision centre.